PAYMENT & REFUND POLICY

PAYMENT & REFUND POLICY FOR OVERNIGHT CAMP

1. NON-REFUNDABLE DEPOSIT

•  Registration for all camp sessions requires a minimum deposit to secure the camper’s enrollment in the selected session.

•  The deposit amounts are listed below and will be calculated and shown during the online registration process. 

•  The minimum deposit is not refundable in any circumstances as it covers administration costs.

2. REMAINING BALANCE

The remainder of the session fee is due on the following schedule: 

•  Full payment minus the deposit paid is due by June 1, regardless of the session start date.

•  Registrations made after June 1 must be paid in full at time of registration.

•  If payment is made by physical check, the date received is the date that will be used (in-person delivery is available)

3. LATE PAYMENTS

For overdue balances the following will apply:

•  Late fees of $25 per week will be assessed for overdue balances.

•  If the chosen session has a waitlist and your balance has not been paid in full, we may cancel your registration, refund to you any payments made, minus the non-refundable deposit, and offer the space to another camper.

4. CHANGES AND CREDIT TRANSFERS

The deposit and any funds paid towards the session balance may be transferred to another available session upon request prior to June 1.  After June 1 any changes will be treated as a cancellation (please see below).

5. CANCELLATIONS

All payments, excluding the deposit, are refundable, if a cancellation request is received by June 1.  If a cancellation is requested after June 1, a payment may be refundable at the discretion of the camp director as follows:

• The enrolled camper cannot attend for medical reasons, upon written evidence from the medical provider; OR

• The open spot is filled by a waitlisted camper.

6. EARLY DEPARTURES/LATE ARRIVALS

•  If a camper leaves the session early due to medical reasons, a prorated refund for the balance of the stay (less the deposit) will be made based upon the number of whole days missed and upon written evidence from the medical provider. 

•  If a camper leaves or is dismissed from the session early or arrives late for any other reasons, there shall be no refund offered.

7. OTHER

No refunds will be given:

•       If a camper is unable to attend due to incomplete paperwork

•       If a camper fails to show up for the session

•       If a camper goes home due to homesickness

•       If a camper goes home for behavioral reasons including bullying and harassment

•       If a camper goes home for displays of verbal and or physical aggression

PAYMENT & REFUND POLICY FOR DAY CAMP

1. NON-REFUNDABLE DEPOSIT

•  Registration for all camp sessions requires a minimum deposit to secure the camper’s enrollment in the selected session.

•  The deposit amounts are listed below and will be calculated and shown during the registration process. 

•  The minimum deposit is not refundable in any circumstances as it covers administration costs.

2. REMAINING BALANCE

The remainder of the session fee is due on the following schedule: 

• Full payment minus the deposit paid is due by June 1.

• If your chosen start date is less than two weeks payment must be made in full at the time of registration.

• If payment is made by physical check, the date received is the date that will be used (In-person delivery is available)

3. LATE PAYMENTS

For overdue balances the following will apply:

•  Late fees of $25 per week will be assessed for overdue balances.

•  If the chosen session has a waitlist and your balance has not been paid in full, we may cancel your registration, refund to you any payments made minus the non-refundable deposit and offer the space to another camper.

4. CHANGES AND TRANSFERS

Prior to June 1 the deposit and any funds paid towards the session balance may be transferred to another available session upon request. After June 1 changes will be treated as a cancellation (please see below).

5. CANCELLATIONS

All payments, excluding the deposit, are refundable, if a cancellation request is received prior to June 1. If a cancellation is requested after June 1, a payment may be refundable at the discretion of the camp director as follows:

• The enrolled camper cannot attend for medical reasons, upon written evidence from the medical provider; OR

• The open spot is filled by a waitlisted camper.

6. EARLY DEPARTURES/LATE ARRIVALS

•  If a camper leaves the session early due to medical reasons, a prorated refund for the balance of the session (less the deposit) will be made based upon the number of whole days missed and upon written evidence from the medical provider. 

•  If a camper leaves or is dismissed from the session early or arrives late for any other reasons, there shall be no refund offered.

7. OTHER

No refunds will be given:

•       If a camper is unable to attend due to incomplete paperwork, including missing immunizations

•       If a camper fails to show up for the session

•       If a camper goes home due to homesickness

•       If a camper goes home for behavioral reasons including displays of verbal or physical aggression, bullying and/or

harassment.